N360AA

Unknown
None

BOEING 767S/N: 24041

Accident Details

Date
Wednesday, February 8, 2012
NTSB Number
ENG12IA010
Location
Jamaica, NY
Event ID
20120208X70842
Coordinates
40.709255, -73.829734
Aircraft Damage
Unknown
Highest Injury
None
Fatalities
0
Serious Injuries
0
Minor Injuries
0
Uninjured
215
Total Aboard
215

Probable Cause and Findings

The failure of the American Airlines aviation maintenance technicians to properly reassemble the two-piece bracket and spray shield on the integrated drive generator fuel-oil heat exchanger that caused a fuel leak that sprayed out and ignited on hot engine cases. Contributing to the cause of the fire was the 767 Aircraft Maintenance Manual’s lack of any graphical or pictorial displays of the correct assembly of the two-piece bracket and spray shield.

Aircraft Information

Registration
N360AA
Make
BOEING
Serial Number
24041
Engine Type
Turbo-jet
Year Built
1988
Model / ICAO
767B762
Aircraft Type
Fixed Wing Multi Engine
No. of Engines
2

Registered Owner (Historical)

Name
JETRAN LLC
Address
1449 AIRPARK
Status
Deregistered
City
HORSESHOE BAY
State / Zip Code
TX 78657-5703
Country
United States

Analysis

History of Flight

On February 8, 2012, about 1109 eastern standard time, a Boeing 767-323ER, N360AA, operated by American Airlines as flight 837, experienced an undercowl engine fire in the right engine shortly after takeoff from John F. Kennedy International Airport (JFK) in Jamaica, New York. As the airplane was climbing through 9,000 feet, the pilots heard a bang that was immediately followed by a right engine fire warning in the cockpit. The pilots shutdown the right engine and discharged one fire bottle into the right engine’s nacelle. The pilots declared an emergency with air traffic control (ATC) advising them that they had an engine fire and leveled the airplane off at 10,000 feet. The fire warning did not go out after 30 seconds and the pilots discharged the second fire bottle in the right engine’s nacelle. Several seconds after the second fire bottle had been discharged, the fire warning went out. The captain directed the first officer (FO), who was the pilot flying, to continue to fly the airplane as well as communicate with ATC while the captain and the second first officer (FB) went through the checklists and communicated with the lead flight attendant (FA1). The FO contacted ATC and advised that they needed to return to JFK immediately. ATC offered an immediate clearance to JFK’s runway 4R that the FO accepted. The FO maneuvered the airplane for an approach to runway 4R as the captain and FB completed the checklists. The captain contacted the FA1 to advise her to have the flight attendants prepare the cabin for an emergency landing. The captain also contacted the FA1 to ask her to check the right engine to see if it was still on fire. The FA1 reported back that she could not see any fire from the right engine. The airplane made an overweight, single-engine landing on runway 4R with what the pilots reported to be a minimal sink rate. The airplane rolled out to the end of runway 4R and turned off at taxiway 'FB' where it stopped to allow the airport fire department personnel to check the right engine. After the fire department personnel confirmed the fire in the right engine was out, the airplane taxied back to the gate under its own power where the passengers and crew deplaned normally. The airplane was operating as a scheduled international passenger flight on an instrument flight rules flight plan from under the provisions of 14 Code of Federal Regulations Part 121 from JFK to Toussaint Louverture International Airport, Port au Prince, Haiti.

Injuries to Persons

There were no injuries to the 3 pilots, 9 flight attendants, and 201 passengers on board.

Damage to Airplane

The airplane and the left engine’s nacelle were not damaged.

Airplane Information

N360AA was a Boeing 767-323ER, Boeing serial number (SN) 24041, with a maximum takeoff gross weight of 408,000 pounds. The airplane’s takeoff weight was for the incident flight was 343,100 pounds. At the time of the incident, the airplane had accumulated 97,101 hours time since new.

The airplane was equipped with General Electric CF6-80C2B6 turbofan engines. The CF6-80C2B6 engine has a takeoff thrust rating of 60,070 pounds that is flat-rated to 86°F (30°C).

The right engine was engine serial number (ESN) 690-295. According to American Airlines’ maintenance records, ESN 690-295 had accumulated 81,234 hours and 13,042 cycles since new. The engine had completed a heavy maintenance shop visit at American’s Maintenance & Engineering Center, Tulsa, Oklahoma on November 5, 2009, and 6,651 hours and 1,087 cycles since that shop visit. The engine was installed on the airplane on November 18, 2009, at San Francisco, California following the last shop visit.

Communications

There were no reported communications issues.

Flight Recorders

The airplane was equipped with a cockpit voice recorder (CVR) and flight data recorder (FDR) that were removed from the airplane and returned to the NTSB’s Recorder Laboratory for playback.

The CVR was an L3 Fairchild recorder model number 2100-1020-00 SN 000132742. The playback of the CVR provided a recording that was of excellent quality that captured the entire flight from taxiing out to the runway, the takeoff, flight including the incident, return to JFK, landing, and taxi back to the gate. The playback of the CVR revealed the pilots responded correctly and appropriately to the in-flight fire and there were no issues noted with the pilot’s performance or actions. A CVR group was not formed.

The FDR was an L3 Fairchild recorder model number 2100-4043-00 SN 000107232. The FDR contained 59 hours of data spanning 11 flights including the engine fire event. The playback revealed that the engine parameters had stopped recording 54 hours before the end of the recording. American was notified of the lack of engine data on the FDR and initiated an investigation. American, in troubleshooting the problem, replaced the digital flight data acquisition data unit, however, a subsequent check of the FDR data showed the engine data was still not being recorded. Upon further investigation, American identified the cause of the engine data not being recorded on the FDR to a malfunctioning engine indicating and crew alerting system (EICAS) lower display switch module. After the EICAS lower display switch module was replaced, a check of the FDR showed that it was properly recording all data, including the engine data.

Fire

The right engine had evidence of a fire.

The exterior of the right engine’s left and right side thrust reverser cowls did not have any damage, although there was soot visible at the split line between the two cowls at the bottom. On the interior surface of the left-hand thrust reverser cowl, the thermal barrier was charred and blistered. On the interior surface of the right-hand thrust reverser cowl, there were localized areas that were discolored

The left side of the engine was completely covered with soot. The right side of the engine was generally free of soot except around the fuel flow transmitter and the integrated drive generator (IDG) fuel-oil heat exchanger. The insulation and chaff guards on the both sides of the engine below the horizontal centerline as well as the center drain mast were charred and partially melted. Above the horizontal centerline, the wires, particularly on the left side, were just sooted.

Tests and Research

The engine was examined by investigators while it was still installed on the airplane and the airplane was in an American Airlines hangar at JFK. The right engine was wet-motored twice. Each time the engine was wet-motored, fuel leaked out from the under the spray shield on the forward (fuel inlet) end of the IDG fuel-oil heat exchanger. The examination of the forward end on the IDG fuel-oil heat exchanger revealed it was the original two-piece bracket and spray shield and the bracket was over the spray shield rather that the spray shield being over the bracket. When the IDG fuel-oil cooler was removed, all of the retaining bolts had the required torque. When the seal was removed from the front of the IDG fuel-oil, the O-ring on the front side of the seal was missing a 0.9-inch long arc. The remainder of the O-ring on the front side of the seal and the entire O-ring on the aft side of the seal were in good condition.

The airplane’s log book showed that the right engine’s fuel flow transmitter had been replaced the previous night by American Airlines aviation maintenance technicians (AMT) at the Miami International Airport (MIA), Miami, Florida. In addition to replacing the fuel flow transmitter, the AMTs also replaced the fuel tube between the IDG fuel-oil heat exchanger and the fuel flow transmitter in accordance with Airworthiness Directive (AD) 2000-04-14. The AMTs in separate interviews stated that they could not ascertain the PN of the fuel tube, so they changed the tube. The AD required certain PN fuel tubes to be replaced to prevent high pressure fuel leaks that could result in fires. A subsequent examination of the fuel tube that was replaced confirmed that the PN was barely legible, but it was the correct PN tube installed. American’s records show that the AD had been complied with. In addition, American stated that before a CF6-80C2 engine is shipped from the MEC following maintenance, the PNs of the fuel numbers are verified to ensure the AD has been accomplished. After the fuel flow transmitter and the fuel tube between the IDG fuel-oil heat exchanger and fuel flow transmitter had been replaced, the airplane operated one flight from MIA to JFK without incident. The maintenance records showed that there was no work accomplished to the airplane, including the right engine, while the airplane was at JFK prior to departing on the incident flight

Additional Information

Aircraft Maintenance Manual instructions

The instructions to replace the fuel flow transmitter are contained in the 767 aircraft maintenance manual (AMM) Section 73-31-01-4, Transmitter – Fuel Flow – Removal/Installation. The instructions have multiple references about checking the PNs of the tubes between the IDG fuel-oil heat exchanger and fuel flow transmitter and between the fuel flow transmitter and the main engine control or hydromechanical unit. The instructions document removing the tubes including removal of the brackets and spray shields. For reassembly, the instructions state to install the bracket and spray shield. But the instructions do not differentiate between the one-piece or two-piece configuration nor do they show any diagrams or pictures on how the two-piece bracket and spray shield should be assembled.

Previous Incident

On July 12, 2006, a Delta Air Lines Boeing 767-300ER, N153DL, experienced an engine fire shortly after takeoff from Rio de Janeiro, Brazil for Atlanta, Georgia. As the airplane was climbing through 3,000 feet, the pilots received a left engine fire warning in the cockpit. The pilots shu...

Data Source

Data provided by the National Transportation Safety Board (NTSB). For more information on this event, visit the NTSB Records Search website. NTSB# ENG12IA010