N753SW

Substantial
Minor

BOEING 737 7H4S/N: 29848

Accident Details

Date
Monday, July 22, 2013
NTSB Number
DCA13FA131
Location
Flushing, NY
Event ID
20130723X13256
Coordinates
40.777221, -73.872497
Aircraft Damage
Substantial
Highest Injury
Minor
Fatalities
0
Serious Injuries
0
Minor Injuries
8
Uninjured
142
Total Aboard
150

Probable Cause and Findings

The captain's attempt to recover from an unstabilized approach by transferring airplane control at low altitude instead of performing a go-around. Contributing to the accident was the captain's failure to comply with standard operating procedures.

Aircraft Information

Registration
N753SW
Make
BOEING
Serial Number
29848
Year Built
1999
Model / ICAO
737 7H4

Registered Owner (Historical)

Name
SOUTHWEST AIRLINES CO
Address
2702 LOVE FIELD DR HDQ-4GC
Status
Deregistered
City
DALLAS
State / Zip Code
TX 75235
Country
United States

Analysis

HISTORY OF FLIGHTOn July 22, 2013, about 1744 eastern daylight time (EDT), a Boeing 737-700, N753SW, operated as Southwest Airlines (SWA) flight 345, had a nose gear collapse during a hard landing on runway 4 at LaGuardia Airport (LGA), Flushing, Queens, New York. Of the 144 passengers and 5 crewmembers on board, 8 sustained minor injuries, and the airplane was substantially damaged. The flight was operated under the provisions of 14 Code of Federal Regulations (CFR) Part 121 and had departed from Nashville International Airport (BNA), Nashville, Tennessee, about 1433 central daylight time. Visual meteorological conditions prevailed at the time of the accident flight, which operated on an instrument flight rules (IFR) flight plan.

The first officer was the pilot flying (PF) for the trip to LGA, and a pilot from another airline occupied the cockpit jumpseat. The captain stated during postaccident interviews that the majority of the flight from BNA to LGA was normal. However, because of some significant weather conditions in the arrival area, they were given radar vectors around thunderstorm activity and were also instructed to enter a holding pattern at the beginning of the arrival. During the descent, they mostly had a tailwind and there was some rain on the approach. As the PF, the first officer briefed the approach; data from the cockpit voice recorder (CVR) indicate that he agreed with the captain when she suggested a 40º flap setting for the approach. The first officer stated during postaccident interviews that he referenced the weather and planned a visual approach to runway 4, with a runway 4 instrument landing system (ILS) backup. The automated terminal information service (ATIS) at LGA reported clear visibility at the airport and 10- or 11-knot easterly surface wind. However, the captain later stated that, on approach, the tailwind reached as high as about 30 knots.

On the approach, the flight crew configured the airplane for landing and switched communications to the LGA tower, and the tower controller cleared the flight to land. The first officer said that when they reached the final approach fix, the airplane was configured with the gear down and the flaps set at 30º. The captain stated during postaccident interviews that, some distance past the final approach fix, the pitch attitude did not look right to her and she noticed that the flaps were set to 30º instead of 40º, which the performance calculations for landing were based on. CVR data indicate that at 1743:30, the captain said "oh we're forty," and the first officer responded, "oh there you go." Data from the flight data recorder (FDR) indicate that the captain set the flaps to 40º as the airplane was descending through about 500 ft radio altitude. CVR data show that she made the 500 ft callout about 13 seconds later.

The first officer stated that the autopilot was coupled to the ILS, the autothrottles were engaged during the approach, and the sink rate was about 700-800 ft per minute. Around 500 ft, he cross-checked the wind and recalled that there was a slight crosswind of around 11 knots. FDR data show that the autopilot was disconnected at 1743:50, when the airplane was somewhere between 385 and 361 ft radio altitude, and that the first officer was actively manipulating the flight controls after the autopilot was disengaged. The first officer stated that he began to transition to a side-slip maneuver for the crosswind by lowering the right wing and compensating with left rudder to align the airplane with the runway.

The first officer stated that the precision approach path indicator (PAPI) indicated two red and two white lights and that he was satisfied with the airspeed and crosswind corrections. He said he used the PAPI as his primary approach path reference but also cross-checked the ILS glideslope indicator. He said the airspeed fluctuated between Vref and Vtarget but was generally closer to the Vtarget speed. He recalled that there was about an 8-knot difference between the two speeds. FDR data indicate that the airplane was above glideslope about this time at 100 to 200 ft, reaching a maximum recorded deviation at 1744:23 just before touchdown.

The first officer stated that, as they crossed over the runway overrun area, he noticed that the PAPI indicated three white lights and one red, indicating that they were a little high on the glidepath. He knew that he would need to make a slight correction to land in the touchdown zone. The captain stated that she was looking through the heads up display (HUD) during the approach and was able to see the wind display on the HUD. When over the threshold, she thought the airplane was "groundspeed fast," the pitch was too low, and that they were not getting the right sink rate to the ground. She said she believed that if she did not act, the airplane would have continued to float past the touchdown zone. CVR data indicate that at 1744:14, she made the 100 ft callout then said "get down get down get down" about 3 seconds later. At 1744:23, the captain said "I got it," and the first officer responded "okay you got it." The airplane was about 27 ft radio altitude at this time. FDR data show that at 1744:36, the throttle resolver angles for both engines decreased to about 35º and that the recorded N1 values for both engines also decreased.

The first officer stated that after giving the captain control of the airplane, he scanned the altimeter and airspeed, but his visual focus was drawn outside the cockpit because of the rapidly approaching runway. The captain said that she was not certain what the pitch attitude was when she took control of the airplane but knew that it was not what it should have been for a 40º flaps landing, which she thought should have been around 5º. FDR data show that, shortly before engine power was reduced, the aircraft's pitch began to enter a negative (nose down) trend that continued to decrease to a minimum airborne value of -3.87º.

The captain reported that she increased back pressure on the controls to raise the nose and was increasing power as the airplane dropped to the runway. FDR data show that, just before touchdown, control column position for the captain and first officer remained near zero and that the throttles were advanced about 1 second before touchdown. The captain said that she saw the nose hit the runway and felt the impact, which she said was hard. The first officer also said that the airplane hit hard and that it felt like they landed nose first. He did not recall if they bounced. The airplane started sliding and veered slightly to the right before stopping on the right side of the runway centerline about 2,500 ft from its initial touchdown. PERSONNEL INFORMATIONThe Captain

The captain, age 49, was hired as a first officer by SWA in October 2000 and was upgraded to captain in August 2007. The captain held a multiengine airline transport certificate, with a type rating in the 737. The captain held a first-class Federal Aviation Administration (FAA) airman medical certificate dated January 24, 2013,with a limitation that she "must wear corrective lenses."

According to SWA, the captain had about 12,522 hours total flight time, including about 7,909 hours in 737s, of which about 2,659 hours were flown as captain. She had flown about 724 hours in the 12 months before the accident; 181, 108, 64, and 12 hours in the 90, 60, 30, and 7 days, respectively, before the accident; and 7 hours in the preceding 24 hours. Company records showed that the captain obtained her initial 737 type rating in July 2000. Her most recent 737 proficiency check and recurrent ground training occurred July 8, 2013. The captain was also provided refresher crew resource management (CRM) training in February 2010 as a result of complaints received by the chief pilot from first officers who had flown with her. The chief pilot received no complaints regarding the captain after she received refresher training. A search of FAA records revealed no accident, incident, or enforcement actions for the captain.

The First Officer

The first officer, age 44, was hired as a first officer by SWA in January 2012. He held a multiengine airline transport certificate, with a type rating in the 737. The first officer held a first-class medical certificate dated June 21, 2013, with no limitations or restrictions.

According to SWA, the first officer had about 5,200 hours total flight time, including about 1,100 hours in 737s. He had flown about 811 hours in the 12 months before the accident; 203, 124, 50, and 16 hours in the 90, 60, 30, and 7 days, respectively, before the accident; and 5 hours in the preceding 24 hours. Company records showed that the first officer obtained his initial 737 type rating in August 2011. His most recent 737 proficiency check and recurrent ground training occurred in December 2012. A search of FAA records revealed no accident, incident, or enforcement actions for the captain. AIRCRAFT INFORMATIONThe accident airplane, serial number (S/N) 29848, was manufactured by Boeing and received an FAA airworthiness certificate in October 1999. The airplane was equipped with two CFM International CFM56-7B24 turbofan engines that were each rated at 24,000 pounds of thrust and were new when the airplane was delivered to SWA. At the time of the accident, the airplane had accumulated about 49,536 total flight hours. METEOROLOGICAL INFORMATIONThe official weather observation recorded at LGA about 1751 indicated wind from 040° at 8 knots, visibility 7 miles, few clouds at 3,000 ft, scattered clouds at 5,000 ft, ceiling broken clouds at 7,500 ft and overcast at 13,000 ft, temperature 25° C, dew point 22° C, and altimeter setting 29.85 in of mercury. AIRPORT INFORMATIONThe accident airplane, serial number (S/N) 29848, was manufactured by Boeing and received an FAA airworthiness certificate in October 1999. The airplane was equipped with two CFM International CFM56-7B24 turbofan engines t...

Data Source

Data provided by the National Transportation Safety Board (NTSB). For more information on this event, visit the NTSB Records Search website. NTSB# DCA13FA131