N16217

Unknown
Serious

BOEING 737 824S/N: 28777

Accident Details

Date
Monday, November 24, 2014
NTSB Number
DCA15CA035
Location
Valdosta, GA
Event ID
20141211X62917
Coordinates
30.780555, -83.279724
Aircraft Damage
Unknown
Highest Injury
Serious
Fatalities
0
Serious Injuries
1
Minor Injuries
12
Uninjured
146
Total Aboard
159

Probable Cause and Findings

an inadvertent encounter with clear air turbulence while the flight attendants were returning to their seats.

Aircraft Information

Registration
Make
BOEING
Serial Number
28777
Engine Type
Turbo-fan
Year Built
1998
Model / ICAO
737 824
Aircraft Type
Fixed Wing Multi Engine
No. of Engines
2
Seats
149
FAA Model
737-824

Registered Owner (Current)

Name
UNITED AIRLINES INC
Address
233 S WACKER DR
City
CHICAGO
State / Zip Code
IL 60606-7147
Country
United States

Analysis

While in cruise at FL340 and experiencing occasional light chop, the flight crew was notified by ATC of pilot reports of moderate turbulence along their route of flight. The seatbelt sign was on and the captain advised the flight attendants (FA) to stow galley carts and be seated. The first officer subsequently made a PA announcement to advise passengers to remain seated with seatbelts fastened and for FAs to be seated immediately. Soon after this, the airplane encountered turbulence, categorized by the flight crew as severe, which resulted in altitude fluctuation ± 300 feet. The FAs were in the process of returning the meal service carts to the aft galley when the turbulence was encountered and reported that they, along with the service carts, were lifted off the floor about three times. One FA reported being thrown into the ceiling and back to the seats and floor. The lead FA advised the flight crew that some of the passengers and FAs had received minor injuries but none requested medical attention. The flight continued to ORD and landed uneventfully and emergency medical met the airplane at the gate as a precautionary measure. After returning home, one flight attendant was diagnosed with a fractured lumbar vertebra.

Data Source

Data provided by the National Transportation Safety Board (NTSB). For more information on this event, visit the NTSB Records Search website. NTSB# DCA15CA035