N8324A

Unknown
Serious

BOEING 737-8H4S/N: 35966

Accident Details

Date
Wednesday, October 5, 2016
NTSB Number
DCA17CA005
Location
Denver, CO
Event ID
20161011X51744
Coordinates
39.861667, -104.673057
Aircraft Damage
Unknown
Highest Injury
Serious
Fatalities
0
Serious Injuries
1
Minor Injuries
0
Uninjured
178
Total Aboard
179

Probable Cause and Findings

the flight attendant losing her balance as she was removing her carry-on baggage resulted in her falling against an arm rest causing the serious injury.

Aircraft Information

Registration
Make
BOEING
Serial Number
35966
Engine Type
Turbo-fan
Year Built
2012
Model / ICAO
737-8H4
Aircraft Type
Fixed Wing Multi Engine
No. of Engines
2
Seats
143
FAA Model
737-8H4

Registered Owner (Current)

Name
UMB BANK NA TRUSTEE
Address
6440 S MILLROCK DR STE 400
City
SALT LAKE CITY
State / Zip Code
UT 84121-5058
Country
United States

Analysis

On October 5, 2016, at about 1725 MDT, Southwest Airlines flight 3663, Boeing B737-800, N8324A, after arrival into Denver International Airport (KDEN), Denver, Colorado, the "B" position flight attendant lost her balance while retrieving her carryon bag from an overhead bin. The flight attendant fell against a seat arm rest near her right rib area. She was examined by paramedics and later escorted to a local hospital for further evaluation. An X-ray identified the flight attendant had sustained a fractured rib. The flight was operated as a 14 Code of Federal Regulations Part 121 domestic passenger flight from Salt Lake City International Airport (KSLC) , Salt Lake City, Utah, with 2 pilots, 4 flight attendants and 173 passengers on board.

After the event, the injured flight attendant stated they had finished their day in Denver and while retrieving her bag from the overhead bin she stepped back and lost her balance. She thought her foot may have caught on the bar underneath a seat. She fell onto a row of seats making contact with an arm rest. She heard a crack in her rib area and it was difficult to breathe. The "C" flight attendant got help, the crew came back and paramedics were called.

Data Source

Data provided by the National Transportation Safety Board (NTSB). For more information on this event, visit the NTSB Records Search website. NTSB# DCA17CA005